Frequently Asked Questions
Everything you need to know about your new favorite activewear.
How do I find the right size for my Planet Nusa gear?
We recommend checking our detailed size guide located on each product page. Our items generally fit true to size, but if you are between sizes, we suggest sizing up for a more comfortable fit during high-intensity workouts.
What is your return policy?
We offer a 30-day return window from the date you receive your order. All items must be returned in their original condition, unworn, and with all tags attached to be eligible for a full refund.
Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping costs and delivery times vary depending on your location and will be calculated automatically at checkout.
How should I wash my activewear to ensure it lasts?
To maintain the quality of the technical fabrics, we recommend washing your Planet Nusa pieces at 30 degrees Celsius, inside out, and avoiding the use of fabric softener or tumble drying.
When will my order be shipped?
We aim to process and ship all orders within 24-48 hours on business days. Once your order is dispatched, you will receive a tracking number via email to follow its journey.
Are your materials sustainable?
Sustainability is at the core of Planet Nusa. We prioritize using recycled nylon and organic cotton in our collections to minimize our environmental footprint while maintaining high performance.